Congratulations: You Identified a New Opportunity!
You do a good job of listening for program ideas. Now you know those you serve are struggling with communication silos. This is an area where you can provide the leadership they need.
Pay attention to any areas you marked as “sometimes” or “often.” Act on these now. Your people will appreciate your desire to offer programs and experiences to improve their lives at work.
If you could use some support, I’ll be happy to listen then brainstorm some ideas. If I’m not the right person to help, I have a wide network of professional speakers and consultants who can.