by Franklin Wordsmith | Nov 12, 2019 | Leadership
It was one of the best moments in my executive communication coaching career.Chief HR Officer “Bill” was working with me before rolling out a new company-wide human resources program. We video recorded him doing a trial run of this announcement. He did a...
by Franklin Wordsmith | Oct 29, 2019 | Leadership
There seems to be a continuum on how people deal with culture issues. At one end are those who say. “This is amorphous and intangible and hard to pin down!” At the other, they state, “We need to quantify and measure this!”As usual, a solid...
by Franklin Wordsmith | Sep 18, 2019 | Neuroscience
A friend, who had been a nurse, started working in the healthcare practice at a large consulting firm. She’d been there about a year when we met for coffee at Starbucks.“How’s it going?” I asked.She rolled her eyes. “We’re going through an organizational change,” she...
