by Franklin Wordsmith | Nov 4, 2019 | Persuasion
Working at a big investor communications agency, I gained a reputation as a person who could resuscitate troubled accounts. But there was one time I really failed.The CEO was looking for someone to rubberstamp his ideas. I tended to question him. This was due in part...
by Franklin Wordsmith | Oct 10, 2017 | Neuroscience
I remember the first time I heard about oxytocin.A personal development expert explained it was called “the love hormone.” This neurotransmitter, released by the pituitary gland, is responsible for behaviors associated with relationships and bonding.Hug or kiss...
by Franklin Wordsmith | Aug 16, 2017 | Leadership
There are all kinds of cliches about listening more.Here’s the truth.When we don’t ask first and listen, we aren’t the inspiring and motivating leaders we want to be. We also risk being perceived as arrogant know-it-alls — just like the...
