by Franklin Wordsmith | Jan 28, 2020 | Leadership
How This Makes Everyone Happier, Healthier and Better Versions of Themselves Kathy was my first assistant, when I was working at a public relations agency in my twenties. I made a point of writing thank-you notes to her when she finished something for me. Walking...
by Franklin Wordsmith | Jun 5, 2019 | Neuroscience
“Our employees are our greatest asset.”Yawn if this feels as over-used and under-acted upon to you as it does to me.It’s true. We’re surrounded by data on the current and accelerating “talent shortage” in the world. Letting your...
by Franklin Wordsmith | Jul 5, 2017 | Leadership
We can say “thank you” so thoughtlessly that people are almost sorry we spoke to them.I did this with my first assistant: writing “thanks” at the bottom of every request I made of her. Then I overheard her saying, “Lynne thanks me for...
