by Franklin Wordsmith | Apr 7, 2020 | Leadership, Video
What to Understand when the “Nicest People You Know” Are Feeling the Heat So You Don’t Get Scorched — and Recognize if This Is You I remember my first “amiable” boss, Tim. When the communications agency hired me, everyone told me I...
by Franklin Wordsmith | Mar 31, 2020 | Leadership
Here’s What to Do if it’s You and How to Handle Someone Else in that Mode I remember taking my first personality test at a corporate job. In addition to filling out the evaluation myself, they asked other people who worked with me to complete it. Then the...
by Franklin Wordsmith | Mar 31, 2020 | Leadership
To Text or Email … To Call or (Virtually) Meet … Use this Strategy Matrix to Decide Stupidity or feet of clay. Sooner or later we all make missteps from one or the other. Learn from my mistake, then check out the matrix I wish I’d had then. Once upon...
by Franklin Wordsmith | Mar 17, 2020 | Leadership, Video
Use COVID-19 as a Wake-Up Call to Improve Your Skills as a Communicator Last Thursday night, I nipped into the grocery store to pick up a few items. Little did I know it was apocalypse in there! I grabbed the last shopping cart. The aisles were filled with...
by Franklin Wordsmith | Mar 10, 2020 | Neuroscience
Understanding Your People’s Brains Can Make You a More Engaging Leader Maybe this has happened to you. I was looking forward to hearing a presentation. Instead, it beat me up and stole my lunch. “The Emperor’s New Clothes” in Speech Form This was a fancy-shmancy...
