by Lynne Franklin Wordsmith | Jun 29, 2021 | Leadership, Video
The Argument for Leaders NOT to Always Be in a Good Mood There are a lot of studies out there on moods. One thing is clear: it’s really easy to affect someone’s state of mind. Researchers routinely put subjects into a positive mindset by having them...
by Lynne Franklin Wordsmith | Jun 11, 2021 | Leadership, Video
Keep These Ideas in Mind to Create a Better Experience for Everyone I’ve gained a reputation as a good resource when it’s time to have a tough talk. (I’m not sure if that’s a compliment …) Of course it’s always easier when...
by Lynne Franklin Wordsmith | Jun 2, 2021 | Leadership, Video
Choose to Be More Effective than Just Reacting or Winging It I once worked at a company where the chairman seemed to be lying in wait for someone to screw up. When that happened, he would fire off an email to all of us about the offending misstep. He seemed certain...
by Lynne Franklin Wordsmith | May 27, 2021 | Leadership, Uncategorized, Video
You Can Only Avoid Sweating the Small Stuff when You KNOW It’s Small! Growing up in Minnesota, our neighbors were fond of using the expression, “She couldn’t see the forest for the trees.” That can be the same issue with not paying attention to...
by Lynne Franklin Wordsmith | May 25, 2021 | Persuasion, Video
Avoid the 3 Common Mistakes Leaders Make that Encourage Readers to Hit “Delete” You can find lots of information on how to write better email subject lines and the embarrassing mistakes we can make (everyone has hit “reply all” it least once to...
by Lynne Franklin Wordsmith | May 25, 2021 | Leadership, Uncategorized, Video
How to Know When You’re Crossing the Line — and What to Do about It I remember the first time I felt judged — and came up wanting. My grandmother looked at my 10-year-old self, shook her head and said, “It’s a good thing you have a nice...
