by Franklin Wordsmith | Nov 12, 2019 | Leadership
It was one of the best moments in my executive communication coaching career.Chief HR Officer “Bill” was working with me before rolling out a new company-wide human resources program. We video recorded him doing a trial run of this announcement. He did a...
by Franklin Wordsmith | Nov 4, 2019 | Persuasion
Working at a big investor communications agency, I gained a reputation as a person who could resuscitate troubled accounts. But there was one time I really failed.The CEO was looking for someone to rubberstamp his ideas. I tended to question him. This was due in part...
by Franklin Wordsmith | Oct 29, 2019 | Leadership
There seems to be a continuum on how people deal with culture issues. At one end are those who say. “This is amorphous and intangible and hard to pin down!” At the other, they state, “We need to quantify and measure this!”As usual, a solid...
by Franklin Wordsmith | Oct 22, 2019 | Leadership
I remember the first time I heard “corporate culture.”The chairman of the company where I worked summoned me—as director of public relations—into his office.Lions and Chairmen and BearsHe sat behind his massive desk at the far end of the room (think Wizard of Oz...
by Franklin Wordsmith | Oct 14, 2019 | Neuroscience
I grew up in the communications agency world. That meant tracking how I spent my time at work in 15-minute increments. It also started me on creating monthly and weekly “to do” lists to stay on track.Your Brain on “To Do”We all know the pleasure of crossing off a task...
