by Franklin Wordsmith | Oct 9, 2019 | Neuroscience
Sometimes people say “no” to us out of fear.They don’t think they can do something, or they’re afraid of making a mistake and looking bad. They have the ability or knowledge to step up — just not the confidence.I call them “Untapped...
by Franklin Wordsmith | Oct 1, 2019 | Leadership
I remember the first time I heard about the second type of person who says “no” to you at work: Dead Weight Danny. My mother was the chief of the Midwest Property Division for the Department of Defense. She had a job open up, interviewed candidates, and...
by Franklin Wordsmith | Sep 24, 2019 | Leadership
I’m dating myself here. But in one of the many Star Trek incarnations, the Enterprise was led by Captain Jean-Luc Picard. One of his catchphrases was “Make it so.”Don’t we wish we could look at the people we work with, say “Make it...
by Franklin Wordsmith | Sep 18, 2019 | Neuroscience
A friend, who had been a nurse, started working in the healthcare practice at a large consulting firm. She’d been there about a year when we met for coffee at Starbucks.“How’s it going?” I asked.She rolled her eyes. “We’re going through an organizational change,” she...
by Franklin Wordsmith | Sep 10, 2019 | Neuroscience
What is “insight” anyway?Here’s a good working definition: “an idea that represents an original and fruitful way of understanding an issue or approaching a problem.” (Thank you, Leonard Mlodinow.)Want to test your own creative abilities?...