Are You Giving Praise or Gratitude?

How This Makes Everyone Happier, Healthier and Better Versions of Themselves Kathy was my first assistant, when I was working at a public relations agency in my twenties. I made a point of writing thank-you notes to her when she finished something for me. Walking...

A Big Vision for Creating Rapport

 Neuroscience research shows the best way to learn is to fail.Sometimes I hate neuroscience!Of course we get this. If I make a bad choice, the consequences are enough of a deterrent that I’ll never do that again.But I’m embarking on something I’ve never done...

The Gifts of Being an Imperfect Leader

I looked at the people in the room and swallowed hard. They were gathered to determine the priorities for the Illinois Chapter of the National Speakers Association in the coming year. I knew a few and had invited others for their reputation as insightful speakers with...

Video: Don't Let the "How?" Stop You

A RAGGs to Riches Christmas StoryHave you ever been afraid to want something because you weren’t sure how to make it happen?That’s how I felt about getting a Christmas tree this year. I’d almost talked myself out of doing it, using a logical...