by Franklin Wordsmith | Aug 16, 2019 | Persuasion
I remember the first time someone told me I had RBF — which I’d love to reframe as “resting judgment face.”That day I was working as a “mic runner” at an event: getting a handheld mic to audience members so they could ask questions,...
by Franklin Wordsmith | Aug 6, 2019 | Neuroscience
As part of my research before starting communication mentoring with a new healthcare executive, I interviewed some of her colleagues.One of them was trying to be candid—but nice. “She has a ‘tell,’” the woman said. “You can always see what she’s thinking by the...
