Maybe like me, you thought that empathy was putting yourself in another person’s shoes.

It turns out that’s one kind — but there’s a second type that’s better.

Using the latter does more than make the people you’re with feel better. It helps them become more creative in addressing whatever situation they’re facing. 

Invest two and a half minutes in discovering the kind of empathy that’s more nourishing for the people around you, while making you a better leader, team member, relative and friend.

Want to build rapport faster by using strategies that appeal to people’s brains? Let’s talk!