by Franklin Wordsmith | Dec 8, 2020 | Leadership
I used to think I was pretty good at this communication stuff. People would come to me for counsel on how to handle difficult conversations. Or create rapport, connection and trust. Or motivate their teams to work together. Then came the day when my mother, who has...
by Franklin Wordsmith | Dec 1, 2020 | Neuroscience
Here Are the Benefits to Your Brain — and the Brains of Everyone Who Sees You This is a scary statistic. Children smile an average of 400 times a day. (Ultrasounds show they also smile in the womb.) Adults who are known to smile a lot do this about 40 to 50...
by Franklin Wordsmith | Nov 24, 2020 | Culture, Neuroscience
Why Our Brains Hate This “I’ve got a few minutes,” said my boss, the VP of Communications. “Why don’t you come into my office and we’ll do your first annual performance appraisal interview.” It was a statement, not a question. The Performance Review Ambush I hadn’t...
by Franklin Wordsmith | Nov 17, 2020 | Leadership
Use This Process to Get, Hold and Inspire Your People to Act I’ve had one corporate job in my career. Every quarter, there was a meeting for all of the headquarters employees. Initially, I thought this was a great idea. Everybody gets to hear from the chairman...
by Franklin Wordsmith | Nov 10, 2020 | Persuasion
Fewer Talking Points and More Attention Whether or not your political candidates were successful last week, most of us are at least relieved that the U.S. elections are over! We have been “talking point”ed to death! Politicians (and business leaders) often tell us...
