by Franklin Wordsmith | Oct 30, 2020 | Leadership
What This Means During Election Season I used to believe that good communication could solve every problem. Just get two people in the same room, help them see each other’s humanity and what they have in common, and we could solve the world’s problems. Then I traveled...
by Franklin Wordsmith | Oct 27, 2020 | Leadership
Handling a Visit from Joe Btfsplk This morning, I felt like Joe Btfsplk had moved in. He was a character in the old Lil’ Abner comic strip. (In case you’re wondering how to pronounce his last name, creator Al Capp said it sounds like giving someone the...
by Franklin Wordsmith | Oct 13, 2020 | Leadership
Strive to Be More “Interested” than “Interesting”– and Meet Your Goals “I hate small talk!” said a health care executive working with me to create better relationships with other leaders and her direct reports. “I never...
by Franklin Wordsmith | Oct 7, 2020 | Persuasion
What to Do When You Can’t Be in “Touch” At the beginning of the year, I read that the Me Too Movement was causing some companies to ban handshakes. Knowing the neuroscience behind the ritual, I thought this was idiotic. Then Covid-19 hit, and everyone had to adopt...
by Franklin Wordsmith | Sep 29, 2020 | Storytelling
Give Up on Getting It “Right” and Be More Human I thought I’d already learned my lesson. My goal was to do a virtual training on practice development techniques for a law firm’s associates. I’d record that and have some proof that I know...
