by Franklin Wordsmith | Apr 3, 2018 | Leadership
Last year, I was frustrated with the lack of progress on updating the website for the National Speakers Association (NSA) Illinois Chapter.”Just give it to me,” I said to the chapter president, “and I’ll get it done.”I wanted to make my...
by Franklin Wordsmith | Mar 27, 2018 | Neuroscience
I used to think my memory was great — until I took a closer look at what was going on inside my brain. The result was one of those quantum physics moments: where I start questioning how much of ANYTHING I really know …The traditional view of memory was...
by Franklin Wordsmith | Mar 20, 2018 | Persuasion
Maybe you watched the “60 Minutes” interview with Education Secretary Betsy DeVos (March 11, 2017).If not, chances are you either saw video or read excerpts of places where she stumbled. And that her performance was called “messy” or “rocky” or a “train wreck.”DeVos’...
by Franklin Wordsmith | Mar 6, 2018 | Storytelling
Last Friday, I was lucky to be with a group of business people who came to my “Real Talk: Using Stories to Create Connection and Sell Your Services” program.I always look at feedback to see what sticks with people. These folks identified two common problems that you...
by Franklin Wordsmith | Mar 6, 2018 | Culture, Neuroscience
Maybe you’ve seen this graphic. It’s how we receive information when we’re with someone else.It confirms the idea that if you want to build rapport and create connection, body language is the most effective tool.We all wander around feeling...