by Franklin Wordsmith | Dec 30, 2016 | Persuasion
I was working with a CEO on media and speaker training this month. He did two things that we all do—and need to stop, because they turn off the people we want to reach. “You only get one chance to make a first impression.”Research indicates people form an impression...
by Franklin Wordsmith | Dec 19, 2016 | Storytelling
As you can tell, I’m on a business storytelling binge lately. Here’s the next useful idea for you.Bless the people who do research and then share what they discover, so we can use it in a practical way!This week’s shout-out goes to Gustav Freytag, a German poet and...
by Franklin Wordsmith | Dec 15, 2016 | Storytelling
Are you ever frightened by the voices inside of your head? When it comes to telling stories, you can have a good reason to be!When I asked business people why they don’t use this great technique to build rapport, here is some of the head trash they shared.I...
by Franklin Wordsmith | Nov 9, 2016 | Neuroscience
Whether or not you’re happy about the results of the 2016 presidential election, it proves two important ideas in neuroscience.We Make Decisions with Our Emotional BrainsWe have three:• Survival brain – where we have three choices: fight, flight or freeze• Emotional...
by Franklin Wordsmith | Oct 11, 2016 | Persuasion
Too many times we treat our websites like a bad relationship. “Something is better than nothing,” we say, and promise ourselves we’ll make them better later. Then we ignore them. And we’re shocked that they’re saying bad things about us behind our backs to everyone...