Video: Why People Say No to You, Part 2

I remember the first time I heard about the second type of person who says “no” to you at work: Dead Weight Danny. My mother was the chief of the Midwest Property Division for the Department of Defense. She had a job open up, interviewed candidates, and...

Video: Why People Say No to You, Part 1

I’m dating myself here. But in one of the many Star Trek incarnations, the Enterprise was led by Captain Jean-Luc Picard. One of his catchphrases was “Make it so.”Don’t we wish we could look at the people we work with, say “Make it...

Video: The Unconscious Influence of Diversity

OK: I fixed my issue with YouTube! You can either watch the video or read the article.The Cold, Hard TruthA lot of times we suffer from something called “frozen thinking.” This is when we have such a long and deeply held belief in something that we no longer question...