by Franklin Wordsmith | Jul 14, 2021 | Leadership, Neuroscience
What Happens BEFORE a Conversation Affects Your Choices You’re walking down the hall to a meeting. You pass a colleague who is berating one of his direct reports about being late on a project. You pick up your pace because the negative energy is making you...
by Franklin Wordsmith | Jun 29, 2021 | Leadership, Video
The Argument for Leaders NOT to Always Be in a Good Mood There are a lot of studies out there on moods. One thing is clear: it’s really easy to affect someone’s state of mind. Researchers routinely put subjects into a positive mindset by having them...
by Franklin Wordsmith | Jun 22, 2021 | Leadership, Neuroscience
What Goes on in Your Brain and How to Influence It My brother Mark needed to tie down the tarp on a wood cabinet in the back of a pickup. He struggled with this because a stroke left his right side paralyzed. “Let me help,” I said. Fiercely independent, Mark glared at...
by Franklin Wordsmith | Jun 11, 2021 | Leadership, Video
Keep These Ideas in Mind to Create a Better Experience for Everyone I’ve gained a reputation as a good resource when it’s time to have a tough talk. (I’m not sure if that’s a compliment …) Of course it’s always easier when...
by Franklin Wordsmith | Jun 2, 2021 | Leadership, Video
Choose to Be More Effective than Just Reacting or Winging It I once worked at a company where the chairman seemed to be lying in wait for someone to screw up. When that happened, he would fire off an email to all of us about the offending misstep. He seemed certain...
by Franklin Wordsmith | May 27, 2021 | Leadership
Your Most Powerful Gift as a Leader I was doing a program last week, called “You Can’t Be a Leader without Being Biased” — all about unconscious bias. During the Q&A afterward, someone asked how can we reach unreachable people. Those who...