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Video: Boosting the Effects of Rewarding Your People

by Lynne Franklin Wordsmith | Jun 5, 2019 | Neuroscience

“Our employees are our greatest asset.”Yawn if this feels as over-used and under-acted upon to you as it does to me.It’s true. We’re surrounded by data on the current and accelerating “talent shortage” in the world. Letting your...

Video: Do a Better Job Thanking People

by Lynne Franklin Wordsmith | Jul 5, 2017 | Leadership

We can say “thank you” so thoughtlessly that people are almost sorry we spoke to them.I did this with my first assistant: writing “thanks” at the bottom of every request I made of her. Then I overheard her saying, “Lynne thanks me for...

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