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Video: How Do You Act in Tough Situations?

by Franklin Wordsmith | Nov 23, 2021 | Leadership, Video

Your People Know; Ensure You Do, too, and Make Better Choices Mrs. Van, the owner of Van’s Arts, Crafts, Hobbies, Ceramics and Picture Framing (boy: I hated it when the phone rang!) was one of my first bosses. We retail sales clerks at any of her three stores...

Leadership Styles Under Stress #4: The "Energizer"

by Franklin Wordsmith | Apr 21, 2020 | Leadership

We Love Their Charisma and Inspiration — and Need to Keep Them from Wasting Us when Stressed Out At the PR agency where I worked in Minneapolis, everyone wanted to be on Marilyn’s team. She was sharp. She was funny. And she went out of her way to support...

Video: Working with People Who Have a Different Way of Thinking

by Franklin Wordsmith | May 5, 2019 | Leadership

Have you ever looked at someone and wondered if he was paying attention to you?That happened to a woman who attended a Meeting Planners International program I did last week on leadership development. It turned out the man was her husband.This short video explains...

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  • Create a Successful Negotiation BEFORE You Get There

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