by Franklin Wordsmith | Dec 8, 2020 | Leadership
I used to think I was pretty good at this communication stuff. People would come to me for counsel on how to handle difficult conversations. Or create rapport, connection and trust. Or motivate their teams to work together. Then came the day when my mother, who has...
by Franklin Wordsmith | Sep 12, 2018 | Persuasion
I’m guilty.Spending the last week with my mother, who has Alzheimer’s, had me focused on what I’d already lost — and fearful about the slipping away that’s yet to come. There was plenty of self pity and some searching for sympathy.It...