by Franklin Wordsmith | Oct 13, 2020 | Leadership
Strive to Be More “Interested” than “Interesting”– and Meet Your Goals “I hate small talk!” said a health care executive working with me to create better relationships with other leaders and her direct reports. “I never...
by Franklin Wordsmith | Jul 24, 2019 | Persuasion
Maybe you’ve stood in the doorway to a meeting, conference or networking event—and wished to be anywhere else on earth. No matter how accomplished you are, suddenly you’re back at a middle school dance. You can almost feel the pimples erupting on your forehead. Your...
by Franklin Wordsmith | Mar 6, 2018 | Culture, Neuroscience
Maybe you’ve seen this graphic. It’s how we receive information when we’re with someone else.It confirms the idea that if you want to build rapport and create connection, body language is the most effective tool.We all wander around feeling...
by Franklin Wordsmith | Feb 6, 2018 | Neuroscience
Has this happened to you? You’re at a new business meeting. A party. A conference. You introduce yourself and strike up a conversation. One minute later, you can’t remember the person’s name. You HOPE someone who knows this man will...
by Franklin Wordsmith | Jul 19, 2017 | Neuroscience
We try to hide it, don’t we?We stumble through conversations with people we met before — but can’t remember their names (and hope no one we know asks to be introduced to them).We put something down, can’t remember where, and rush around,...