by Franklin Wordsmith | Jun 2, 2021 | Leadership, Video
Choose to Be More Effective than Just Reacting or Winging It I once worked at a company where the chairman seemed to be lying in wait for someone to screw up. When that happened, he would fire off an email to all of us about the offending misstep. He seemed certain...
by Franklin Wordsmith | Nov 24, 2020 | Culture, Neuroscience
Why Our Brains Hate This “I’ve got a few minutes,” said my boss, the VP of Communications. “Why don’t you come into my office and we’ll do your first annual performance appraisal interview.” It was a statement, not a question. The Performance Review Ambush I hadn’t...
by Franklin Wordsmith | Oct 10, 2017 | Neuroscience
I remember the first time I heard about oxytocin.A personal development expert explained it was called “the love hormone.” This neurotransmitter, released by the pituitary gland, is responsible for behaviors associated with relationships and bonding.Hug or kiss...
by Franklin Wordsmith | Apr 4, 2017 | Communication Silos, Neuroscience
Once I worked at a company with a very reclusive president. He sparked my contribution to the corporate culture.I invented “Mort Zalk Day,” wherein Mort comes out of his office, sees his shadow, and we have six months more of budget cuts and layoffs. And if you see...
by Franklin Wordsmith | Jul 21, 2015 | Leadership
No one really teaches us how to have difficult conversations. Maybe we ask for advice first—in part because we want someone to be on our side and join us in casting aspersions on the person who created the need for this talk (be honest!). Or we think about how to...
