by Franklin Wordsmith | Nov 5, 2021 | Communication Silos, Video
Get Yourself Out of the Drama Triangle You may not know the Drama Triangle, but you’ve probably experienced it! As a leader, you’re likely called in to mediate between employees, teams or departments. Especially when they would rather make others wrong...
by Franklin Wordsmith | Sep 21, 2021 | Communication Silos, Leadership
Three Actions You Can Take to Make Life Better for Employees and Your Organization I started doing hybrid work 20 years ago. The chairman of my largest client told me I had to come into the office three days a week. Although he didn’t say so, it was clear he...
by Franklin Wordsmith | Sep 16, 2021 | Communication Silos, Leadership
What a Movie Discussion Group Taught Me I’ve missed watching movies in theaters and talking about them with friends. That made me jump at the chance to join a discussion group. Our first film was the documentary “Misha and the Wolves.” It’s the story of a woman who...
by Franklin Wordsmith | Aug 18, 2020 | Communication Silos, Leadership
Research Indicates Most of Your People Don’t Once upon a time, I applied for a corporate job. At my initial interview, I paused in the lobby and read the vision, mission and values plaques hanging on the wall. Then I made sure to reference these when answering...
by Franklin Wordsmith | Aug 5, 2020 | Communication Silos, Leadership
We Lose Our Humanity My brother Mark is my hero (as you’re about to see). Seventeen years ago, he was a true craftsman. Mark designed and built custom wood furniture with those extra touches: like cabinet drawers that would close on their own, whisper soft, with the...
by Franklin Wordsmith | Jun 9, 2020 | Communication Silos, Leadership
Three Questions that Leaders Are Afraid to Answer Honestly There’s lots of good information on how to break down communication, organization and information silos. But isn’t it all moot if you don’t know how these things develop? The last thing you want to do is put...
