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Video: How Do You Deal with People Who Have Lost Their Minds?

by Franklin Wordsmith | Feb 4, 2020 | Neuroscience

What Is Amygdala Hijack and What Can You Do about It? I’m one of those “get crap done” kind of people. Show me a problem: I figure out the alternatives, usually find the best ones and make solid suggestions. There are times when none of this is...

Video: Why Your Decisions Aren't as Smart as You Think

by Franklin Wordsmith | Jan 21, 2020 | Neuroscience

How the Sunk Cost Fallacy Wastes Your Time, Money and Happiness This is another of those times when your brain is designed to shoot you in the foot. Let’s say you bought stock in a company. You were excited about its prospects. Then the price went down. And...

Video: Three Ways to Improve Resting Bitch Face

by Franklin Wordsmith | Aug 16, 2019 | Persuasion

I remember the first time someone told me I had RBF — which I’d love to reframe as “resting judgment face.”That day I was working as a “mic runner” at an event: getting a handheld mic to audience members so they could ask questions,...

Video: Want to Keep Employees? Pull Out Your SCARF

by Franklin Wordsmith | Aug 1, 2019 | Leadership

Before opening my own communication practice, I took a job as an account executive at the world’s largest investor communications agency.One day, my boss asked me out to lunch. This made me nervous, because I was still new and he hadn’t done this before.At...

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  • Negotiating Tip #2: Take Five Minutes to Supercharge Your Success
  • Create a Successful Negotiation BEFORE You Get There

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