by Franklin Wordsmith | Dec 8, 2015 | Neuroscience
Have you been shopping this holiday season? Maybe you saw the $150 price tag for a pair of jeans your teenager wants and thought, “That costs twice as much as I used to pay for my jeans at that age. No way I’m spending that much!” I don’t advocate buying high-priced...
by Franklin Wordsmith | Oct 12, 2015 | Culture, Persuasion
It’s a pie chart that unnerves me every time I see it. When it comes to getting information from other people, only 7% — the smallest percentage – comes from words. Frightening! But it’s a 7% over which we have a lot of control. So let’s try to do it well.No...
by Franklin Wordsmith | Jul 21, 2015 | Leadership
No one really teaches us how to have difficult conversations. Maybe we ask for advice first—in part because we want someone to be on our side and join us in casting aspersions on the person who created the need for this talk (be honest!). Or we think about how to...
by Franklin Wordsmith | May 12, 2015 | Persuasion
I could not have written this newsletter about our prior dog, Moe. We decided if he could say one thing, it would be, “Give me something!”As you can see from his picture, Ralph is pretty Zen for a wire fox terrier. That doesn’t mean he isn’t focused, as you’re...