by Franklin Wordsmith | Aug 17, 2021 | Culture
Help Remote Participants to Up Their Engagement We’ve seen the dreaded black square, with a name typed over it, during our virtual meetings. Then we asked all participants to turn on their cameras. This may nudge a handful of folks. But there are always those...
by Franklin Wordsmith | Oct 7, 2020 | Persuasion
What to Do When You Can’t Be in “Touch” At the beginning of the year, I read that the Me Too Movement was causing some companies to ban handshakes. Knowing the neuroscience behind the ritual, I thought this was idiotic. Then Covid-19 hit, and everyone had to adopt...
by Franklin Wordsmith | Sep 16, 2020 | Leadership
Do Three Things to Serve and Engage Your People Before and During Your Meetings “Let’s have a meeting!” Leaders spend a whopping 50% of their time in meetings, with managers following at around 35%. Yet executives believe that 67% of meetings are...
by Franklin Wordsmith | Mar 17, 2020 | Leadership, Video
Use COVID-19 as a Wake-Up Call to Improve Your Skills as a Communicator Last Thursday night, I nipped into the grocery store to pick up a few items. Little did I know it was apocalypse in there! I grabbed the last shopping cart. The aisles were filled with...
