by Franklin Wordsmith | Dec 5, 2018 | Leadership
There are two types of listening.The first is the most common: listening to respond. You know this. You can see the person you’re speaking with is just waiting for you to take a breath, so she can tell you something. (Often a story that one-ups yours.)The second is...
by Franklin Wordsmith | Jul 3, 2018 | Persuasion
Qualifier: I’m not a student of “interviewing tip of the month” posts.What I do study is how to connect with people. Last week’s article mentioned that interviewers make a subconscious decision about whether or not they like you — and...
by Franklin Wordsmith | Oct 3, 2017 | Storytelling
After I shot this video, a prospective client sent me a rejection email on my presentation training proposal.I called her. She said price was the main issue, and she wasn’t sure what we could cut to fit her budget.So I told her a story of how I helped someone...
