Want Others to Change? Listen Up!

There are two types of listening.The first is the most common: listening to respond. You know this. You can see the person you’re speaking with is just waiting for you to take a breath, so she can tell you something. (Often a story that one-ups yours.)The second is...

Three Ways to Win Any Interview

Qualifier: I’m not a student of “interviewing tip of the month” posts.What I do study is how to connect with people. Last week’s article mentioned that interviewers make a subconscious decision about whether or not they like you — and...