Are You Giving Praise or Gratitude?

How This Makes Everyone Happier, Healthier and Better Versions of Themselves Kathy was my first assistant, when I was working at a public relations agency in my twenties. I made a point of writing thank-you notes to her when she finished something for me. Walking...

A Big Vision for Creating Rapport

 Neuroscience research shows the best way to learn is to fail.Sometimes I hate neuroscience!Of course we get this. If I make a bad choice, the consequences are enough of a deterrent that I’ll never do that again.But I’m embarking on something I’ve never done...