by Franklin Wordsmith | Dec 8, 2020 | Leadership
I used to think I was pretty good at this communication stuff. People would come to me for counsel on how to handle difficult conversations. Or create rapport, connection and trust. Or motivate their teams to work together. Then came the day when my mother, who has...
by Franklin Wordsmith | Sep 16, 2020 | Leadership
Do Three Things to Serve and Engage Your People Before and During Your Meetings “Let’s have a meeting!” Leaders spend a whopping 50% of their time in meetings, with managers following at around 35%. Yet executives believe that 67% of meetings are...
by Franklin Wordsmith | Sep 1, 2020 | Neuroscience
Your Memory IS Playing Tricks on You! When we were kids, my older brother Mark used to say, “You have a great memory. You remember things that never happened!” I used to bristle—and protest—over this. It turns out he was right. Our Flexible Memories It’s called “the...
by Franklin Wordsmith | Jul 22, 2020 | Neuroscience
What the Differences Between Men’s and Women’s Brains Means for Your Team Have you ever been amazed (not in a good way) at what one of your team members—of the opposite sex—said at a meeting? Chances are good you’re rolling your eyes just remembering it. I...
by Franklin Wordsmith | Jun 30, 2020 | Neuroscience
Take the Bad News Quiz and Find Out The CEO of an industrial parts manufacturer told me about a previous job he held: leading an Italian subsidiary for a Fortune 500 firm. He said it was the most frustrating post in his career. “I was there to turn around a division...
