by Franklin Wordsmith | Sep 21, 2021 | Communication Silos, Leadership
Three Actions You Can Take to Make Life Better for Employees and Your Organization I started doing hybrid work 20 years ago. The chairman of my largest client told me I had to come into the office three days a week. Although he didn’t say so, it was clear he...
by Franklin Wordsmith | Aug 17, 2021 | Culture
Help Remote Participants to Up Their Engagement We’ve seen the dreaded black square, with a name typed over it, during our virtual meetings. Then we asked all participants to turn on their cameras. This may nudge a handful of folks. But there are always those...
by Franklin Wordsmith | Nov 10, 2020 | Persuasion
Fewer Talking Points and More Attention Whether or not your political candidates were successful last week, most of us are at least relieved that the U.S. elections are over! We have been “talking point”ed to death! Politicians (and business leaders) often tell us...
by Franklin Wordsmith | Oct 7, 2020 | Persuasion
What to Do When You Can’t Be in “Touch” At the beginning of the year, I read that the Me Too Movement was causing some companies to ban handshakes. Knowing the neuroscience behind the ritual, I thought this was idiotic. Then Covid-19 hit, and everyone had to adopt...
by Franklin Wordsmith | Sep 16, 2020 | Leadership
Do Three Things to Serve and Engage Your People Before and During Your Meetings “Let’s have a meeting!” Leaders spend a whopping 50% of their time in meetings, with managers following at around 35%. Yet executives believe that 67% of meetings are...