Video: Are You Creating Choice Overload?

As part of a business building workshop, called the Achievers Circle,  I decided to shoot a video on the spot.Yup: I was nervous. The lighting was bad. The audio wasn’t as sharp as it usually is (and neither was I).Still, I’m sharing it with you in the...

Turn an Interview into a Conversation

I was lucky enough to talk with business students at the University of Illinois at Chicago about ways to become the most persuasive person in the room.After we finished, a young woman told me she had a job interview the next day. “What advice do you have to do a...

Video: Leaders and Eye Contact

Research shows that 80% of people value eye contact. That leads us to believe that the more eye contact, the better.However, we’re still influenced by our tribal heritage. That means we developed three different cultures of eye contact. These show up in meetings...

Video: What Are YOU Afraid of Losing?

I’m guilty.Spending the last week with my mother, who has Alzheimer’s, had me focused on what I’d already lost — and fearful about the slipping away that’s yet to come. There was plenty of self pity and some searching for sympathy.It...

Stop Dumping on Communication

If you want to get frightened about the cost of poor communication, you’ll find plenty of fodder.Here’s a smattering from the 2018 Statement of Employee Communication and Engagement annual report from Dynamic Signal:·     60% report receiving more irrelevant than...