by Franklin Wordsmith | Nov 27, 2018 | Leadership
Let’s call it what it is.You worked hard to develop an idea or create a proposal. You know your recommendation will address someone’s needs, solve a problem or offer a better solution.Then you get the “That’s not what I asked for.”Or the...
by Franklin Wordsmith | Nov 6, 2018 | Leadership
“You attract more bees with honey than vinegar,” my grandmother—and maybe yours—used to say.“Yah, yah,” I used to reply sarcastically to myself, as I tuned her out.It turns out she had the makings of a good leader.It’s Science, but not Rocket ScienceCase Western...
by Franklin Wordsmith | Nov 4, 2018 | Leadership
Maybe like me, you thought that empathy was putting yourself in another person’s shoes. It turns out that’s one kind — but there’s a second type that’s better. Using the latter does more than make the people you’re with feel better....
by Franklin Wordsmith | Oct 24, 2018 | Leadership
When I became president of the Illinois Chapter of the National Speakers Association (NSA-IL) this year, I knew my leadership style needed to change.In a sentence, my traditional approach had been “give me a project: I’ll lead it and get it done.”That could...
by Franklin Wordsmith | Aug 28, 2018 | Leadership
If you want to get frightened about the cost of poor communication, you’ll find plenty of fodder.Here’s a smattering from the 2018 Statement of Employee Communication and Engagement annual report from Dynamic Signal:· 60% report receiving more irrelevant than...
by Franklin Wordsmith | Aug 22, 2018 | Leadership
Last week, I closed and sold my house of 29 years. Every possible feeling came up. Happiness for all the good memories. Sadness that there would be no more made there. Fear of what the future would hold. Hurt over the end of some relationships. And anger at the many...
