by Franklin Wordsmith | Mar 22, 2023 | Persuasion, Uncategorized
The first article in this series showed how to get a clear picture of the person you’re negotiating with. Once you have that, do this. You have a lot on your mind when you’re negotiating. The last thing you want is to add something to your to-do list. But...
by Franklin Wordsmith | Feb 2, 2022 | Uncategorized
Answer Two Questions to Spark Empathy and Clarity Power struggles can feel inevitable. Two beliefs can be at the bottom of this: Mine is the best approach (and everything would be better if people just did what I said) There is no way that both parties can get what...
by Franklin Wordsmith | Aug 31, 2021 | Uncategorized
HOW You Deliver a “No” Lingers Longer than the Effects of the News Itself In the brain, any bad news feels like a form of rejection. Our brains process this the same way they do physical pain. It’s no surprise that when it’s time to say no, too...
by Franklin Wordsmith | Jul 25, 2021 | Leadership, Uncategorized, Video
Last week, we talked about how leaders can help employees when they fail. Let’s focus on the reasons behind failure for leaders. The number is pretty sobering. Research indicates that 50% of leaders who were initially successful in a job will be fired. It turns...
by Franklin Wordsmith | Jul 21, 2021 | Leadership, Neuroscience, Uncategorized
Three Ways to Make it Safe for Others to Fail When was the last time you or your people took a chance on being innovative, and it didn’t work out? That happened to me in March 2020. I created a program called “The Remote Leadership Series.” It featured virtual...
by Franklin Wordsmith | May 27, 2021 | Leadership, Uncategorized, Video
You Can Only Avoid Sweating the Small Stuff when You KNOW It’s Small! Growing up in Minnesota, our neighbors were fond of using the expression, “She couldn’t see the forest for the trees.” That can be the same issue with not paying attention to...