The Best Thank You Never Heard

A week ago, we had to let go of our dog Ralph.You may remember him from “Communication Lessons from My Dog Ralph” in May (https://www.yourwordsmith.com/what-can-my-dog-ralph-teach-you-about-communication).Since his sudden loss, I’ve been thinking about ways to become...

It's NOT about You — Even When It IS!

For nearly four years, I traveled the country one week a month, giving training programs for SkillPath Seminars. When I was new on this gig, I worried about how I looked at the front of a room.Did I shift my weight from side to side? Did I move my hands too much? Did...