by Franklin Wordsmith | Dec 8, 2020 | Leadership
I used to think I was pretty good at this communication stuff. People would come to me for counsel on how to handle difficult conversations. Or create rapport, connection and trust. Or motivate their teams to work together. Then came the day when my mother, who has...
by Franklin Wordsmith | Nov 24, 2020 | Culture, Neuroscience
Why Our Brains Hate This “I’ve got a few minutes,” said my boss, the VP of Communications. “Why don’t you come into my office and we’ll do your first annual performance appraisal interview.” It was a statement, not a question. The Performance Review Ambush I hadn’t...
