Video: Reducing Your Reactivity

Ever notice when your reaction seems out of proportion to a situation? Maybe your board of directors canned your good idea before you had the chance to finish presenting it. Or a peer turns down what you believe is a reasonable request. Or your team promises to get...

The Misinformation Effect

Your Memory IS Playing Tricks on You! When we were kids, my older brother Mark used to say, “You have a great memory. You remember things that never happened!” I used to bristle—and protest—over this. It turns out he was right. Our Flexible Memories It’s called “the...