by Franklin Wordsmith | May 5, 2019 | Leadership
Have you ever looked at someone and wondered if he was paying attention to you?That happened to a woman who attended a Meeting Planners International program I did last week on leadership development. It turned out the man was her husband.This short video explains...
by Franklin Wordsmith | Aug 28, 2018 | Leadership
If you want to get frightened about the cost of poor communication, you’ll find plenty of fodder.Here’s a smattering from the 2018 Statement of Employee Communication and Engagement annual report from Dynamic Signal:· 60% report receiving more irrelevant than...
by Franklin Wordsmith | Oct 10, 2017 | Neuroscience
I remember the first time I heard about oxytocin.A personal development expert explained it was called “the love hormone.” This neurotransmitter, released by the pituitary gland, is responsible for behaviors associated with relationships and bonding.Hug or kiss...
by Franklin Wordsmith | Aug 22, 2017 | Culture, Neuroscience
For years, I’ve laughed and noted, “Did, ‘Because I said so!’ ever work?” when spoken by our parents?It turns out, I was wrong!You’ll find plenty of research on the language of leadership. One stands above all others when you are making a request.Which one may...
