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What Causes Communication Silos?

by Franklin Wordsmith | Jun 9, 2020 | Communication Silos, Leadership

Three Questions that Leaders Are Afraid to Answer Honestly There’s lots of good information on how to break down communication, organization and information silos. But isn’t it all moot if you don’t know how these things develop? The last thing you want to do is put...

You're Creating Communication Silos Right Now

by Franklin Wordsmith | Jun 2, 2020 | Leadership

Think It’s Only Big Companies? Think Again! It was ironic. I was developing training for a company on how to have difficult conversations and create more collaboration when an employee sent me an anonymous email. Let’s Shoot Growth in the Foot He explained the...

Video: How Do You Deal with People Who Have Lost Their Minds?

by Franklin Wordsmith | Feb 4, 2020 | Neuroscience

What Is Amygdala Hijack and What Can You Do about It? I’m one of those “get crap done” kind of people. Show me a problem: I figure out the alternatives, usually find the best ones and make solid suggestions. There are times when none of this is...

Video: Why Your Decisions Aren't as Smart as You Think

by Franklin Wordsmith | Jan 21, 2020 | Neuroscience

How the Sunk Cost Fallacy Wastes Your Time, Money and Happiness This is another of those times when your brain is designed to shoot you in the foot. Let’s say you bought stock in a company. You were excited about its prospects. Then the price went down. And...

Why You Need to Change the Way You Look at Communication

by Franklin Wordsmith | Nov 4, 2019 | Persuasion

Working at a big investor communications agency, I gained a reputation as a person who could resuscitate troubled accounts. But there was one time I really failed.The CEO was looking for someone to rubberstamp his ideas. I tended to question him. This was due in part...
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