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Why Everyone’s Brain Needs Kindness

by Lynne Franklin Wordsmith | Oct 12, 2021 | Leadership, Neuroscience

How My Mother Still Teaches Me about This My mother has Alzheimer’s. I don’t tell you this for sympathy or a donation, but because it sparked my need to better understand kindness. Most people struggle to define kindness—ending up with “I know it when I see it.” After...

Video: Why Your Decisions Aren't as Smart as You Think

by Lynne Franklin Wordsmith | Jan 21, 2020 | Neuroscience

How the Sunk Cost Fallacy Wastes Your Time, Money and Happiness This is another of those times when your brain is designed to shoot you in the foot. Let’s say you bought stock in a company. You were excited about its prospects. Then the price went down. And...

Video: Are You Creating Your Own "Culture Bubble"?

by Lynne Franklin Wordsmith | Nov 12, 2019 | Leadership

It was one of the best moments in my executive communication coaching career.Chief HR Officer “Bill” was working with me before rolling out a new company-wide human resources program. We video recorded him doing a trial run of this announcement. He did a...

Video: Stop Lying to Ourselves about Corporate Culture

by Lynne Franklin Wordsmith | Oct 29, 2019 | Leadership

There seems to be a continuum on how people deal with culture issues. At one end are those who say. “This is amorphous and intangible and hard to pin down!” At the other, they state, “We need to quantify and measure this!”As usual, a solid...

Three Things Corporate Culture IS and Three More It's NOT

by Lynne Franklin Wordsmith | Oct 22, 2019 | Leadership

I remember the first time I heard “corporate culture.”The chairman of the company where I worked summoned me—as director of public relations—into his office.Lions and Chairmen and BearsHe sat behind his massive desk at the far end of the room (think Wizard of Oz...
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