by Franklin Wordsmith | Aug 18, 2020 | Communication Silos, Leadership
Research Indicates Most of Your People Don’t Once upon a time, I applied for a corporate job. At my initial interview, I paused in the lobby and read the vision, mission and values plaques hanging on the wall. Then I made sure to reference these when answering...
by Franklin Wordsmith | Aug 5, 2020 | Communication Silos, Leadership
We Lose Our Humanity My brother Mark is my hero (as you’re about to see). Seventeen years ago, he was a true craftsman. Mark designed and built custom wood furniture with those extra touches: like cabinet drawers that would close on their own, whisper soft, with the...
by Franklin Wordsmith | Jun 30, 2020 | Neuroscience
Take the Bad News Quiz and Find Out The CEO of an industrial parts manufacturer told me about a previous job he held: leading an Italian subsidiary for a Fortune 500 firm. He said it was the most frustrating post in his career. “I was there to turn around a division...
by Franklin Wordsmith | Jun 9, 2020 | Communication Silos, Leadership
Three Questions that Leaders Are Afraid to Answer Honestly There’s lots of good information on how to break down communication, organization and information silos. But isn’t it all moot if you don’t know how these things develop? The last thing you want to do is put...
by Franklin Wordsmith | Jun 2, 2020 | Leadership
Think It’s Only Big Companies? Think Again! It was ironic. I was developing training for a company on how to have difficult conversations and create more collaboration when an employee sent me an anonymous email. Let’s Shoot Growth in the Foot He explained the...
