by Franklin Wordsmith | May 14, 2020 | Communication Silos, Leadership
Asking Unusual Questions Is a Gift to Your People and Yourself We’ve all had leaders who were curious in the “odd” sense. One of mine was COO Mort Zalk. He was renowned for sitting next to new employees on the corporate jet and asking them to justify their salaries...
by Franklin Wordsmith | Apr 28, 2020 | Neuroscience
What Your Brain Does to Try to Keep You Safe—and When You Need to Redirect It My friend is an outgoing, funny and wise small business owner. She also is in the high risk group for COVID-19 and hasn’t left her home for almost two months. The only exception is...
by Franklin Wordsmith | Apr 14, 2020 | Leadership, Video
What to Do when a “Data Junkie” Is Under the Gun — So You Don’t Find It Pointed at You Ron was one of my clients at the Financial Relations Board, where I did investor communications. He was the chairman and CEO of a company that manufactured...
by Franklin Wordsmith | Apr 7, 2020 | Leadership, Video
What to Understand when the “Nicest People You Know” Are Feeling the Heat So You Don’t Get Scorched — and Recognize if This Is You I remember my first “amiable” boss, Tim. When the communications agency hired me, everyone told me I...
by Franklin Wordsmith | Mar 31, 2020 | Leadership
Here’s What to Do if it’s You and How to Handle Someone Else in that Mode I remember taking my first personality test at a corporate job. In addition to filling out the evaluation myself, they asked other people who worked with me to complete it. Then the...