Are You Making It Harder to Listen and Care?

Understanding Your People’s Brains Can Make You a More Engaging Leader Maybe this has happened to you. I was looking forward to hearing a presentation. Instead, it beat me up and stole my lunch. “The Emperor’s New Clothes” in Speech Form This was a fancy-shmancy...

Seeing the Winter Blues Differently

How this Affects You and Your Team and What to Do about It For years I’ve bastardized that children’s rhyme to remember the days in the month: “30 days hath September, April June and November. All the rest of 31—except January and February, which have 80.” For we in...

Are You Giving Praise or Gratitude?

How This Makes Everyone Happier, Healthier and Better Versions of Themselves Kathy was my first assistant, when I was working at a public relations agency in my twenties. I made a point of writing thank-you notes to her when she finished something for me. Walking...

A Big Vision for Creating Rapport

 Neuroscience research shows the best way to learn is to fail.Sometimes I hate neuroscience!Of course we get this. If I make a bad choice, the consequences are enough of a deterrent that I’ll never do that again.But I’m embarking on something I’ve never done...