by Franklin Wordsmith | Aug 9, 2016 | Culture, Persuasion
I can think my case for why a client should change a speech to make it more interesting to his audience makes this a no-brainer. But sometimes he still won’t do it.Before we start mumbling about clients having all of the money and none of the sense, it’s time to look...
by Franklin Wordsmith | Jul 21, 2015 | Leadership
No one really teaches us how to have difficult conversations. Maybe we ask for advice first—in part because we want someone to be on our side and join us in casting aspersions on the person who created the need for this talk (be honest!). Or we think about how to...