What To Do When the Product Is YOU!

When I joined the Financial Relations Board, then the world’s largest investor relations agency, one of my jobs was going to new business meetings with the VP of sales: Bill.He would inundate the potential client with paper. For example, Bill would make a...

Turn an Interview into a Conversation

I was lucky enough to talk with business students at the University of Illinois at Chicago about ways to become the most persuasive person in the room.After we finished, a young woman told me she had a job interview the next day. “What advice do you have to do a...

Video: What Are YOU Afraid of Losing?

I’m guilty.Spending the last week with my mother, who has Alzheimer’s, had me focused on what I’d already lost — and fearful about the slipping away that’s yet to come. There was plenty of self pity and some searching for sympathy.It...