by Franklin Wordsmith | Nov 6, 2018 | Leadership
“You attract more bees with honey than vinegar,” my grandmother—and maybe yours—used to say.“Yah, yah,” I used to reply sarcastically to myself, as I tuned her out.It turns out she had the makings of a good leader.It’s Science, but not Rocket ScienceCase Western...
by Franklin Wordsmith | Mar 6, 2018 | Culture, Neuroscience
Maybe you’ve seen this graphic. It’s how we receive information when we’re with someone else.It confirms the idea that if you want to build rapport and create connection, body language is the most effective tool.We all wander around feeling...
by Franklin Wordsmith | Nov 14, 2017 | Neuroscience
I was doing a podcast with Cody Gough at Curiosity.com yesterday, and body language came up.We talked about how when you hug people and they stiffen up, this makes everyone feel uncomfortable — and want to get away from each other as soon as possible.If...
by Franklin Wordsmith | Aug 29, 2017 | Culture, Persuasion
We’re always looking for ways to speed up the process of building rapport: with clients, our team and coworkers.This simple technique will help you do that! Watch this 2-minute video on how to accelerate the Know, Like and Trust Cycle.Research shows:When...
by Franklin Wordsmith | Apr 4, 2017 | Communication Silos, Neuroscience
Once I worked at a company with a very reclusive president. He sparked my contribution to the corporate culture.I invented “Mort Zalk Day,” wherein Mort comes out of his office, sees his shadow, and we have six months more of budget cuts and layoffs. And if you see...
