by Franklin Wordsmith | Oct 13, 2020 | Leadership
Strive to Be More “Interested” than “Interesting”– and Meet Your Goals “I hate small talk!” said a health care executive working with me to create better relationships with other leaders and her direct reports. “I never...
by Franklin Wordsmith | Aug 26, 2020 | Persuasion
Stop Using These — Unless You WANT People to Tune You Out As an English major and a Listener (see who you are), spoken and written words have always been important to me. Yes: I’ve been accused of finding typos in menus at a restaurant (remember those?)...
by Franklin Wordsmith | Jan 14, 2020 | Leadership
Neuroscience research shows the best way to learn is to fail.Sometimes I hate neuroscience!Of course we get this. If I make a bad choice, the consequences are enough of a deterrent that I’ll never do that again.But I’m embarking on something I’ve never done...
by Franklin Wordsmith | Feb 5, 2019 | Neuroscience
I remember the first time I saw a video of myself speaking. My eyes were closed a lot (I’m a listener, so thinking makes me automatically shut my eyes). And my head was often tilted back.I thought the second issue was related to posture, so I went to a...
by Franklin Wordsmith | Dec 5, 2018 | Leadership
There are two types of listening.The first is the most common: listening to respond. You know this. You can see the person you’re speaking with is just waiting for you to take a breath, so she can tell you something. (Often a story that one-ups yours.)The second is...
