by Franklin Wordsmith | Apr 10, 2024 | Persuasion, Video
I admit to having feet of clay. My original purpose for this video was to excoriate the awful service and terrible treatment my dog and I received at a pet ER center — and get your empathy and outrage. After a week, I was able to see the chance to create...
by Franklin Wordsmith | Mar 15, 2022 | Leadership
Three Lessons to Make You a Better Leader and Player I auditioned for a community theater musical on a lark. The writer/director heard me sing and encouraged me to try out. “All you have to do is bring some sheet music,” he said. “You don’t understand. I...
by Franklin Wordsmith | Jun 11, 2021 | Leadership, Video
Keep These Ideas in Mind to Create a Better Experience for Everyone I’ve gained a reputation as a good resource when it’s time to have a tough talk. (I’m not sure if that’s a compliment …) Of course it’s always easier when...
by Franklin Wordsmith | Apr 7, 2020 | Leadership, Video
What to Understand when the “Nicest People You Know” Are Feeling the Heat So You Don’t Get Scorched — and Recognize if This Is You I remember my first “amiable” boss, Tim. When the communications agency hired me, everyone told me I...
by Franklin Wordsmith | Feb 4, 2020 | Neuroscience
What Is Amygdala Hijack and What Can You Do about It? I’m one of those “get crap done” kind of people. Show me a problem: I figure out the alternatives, usually find the best ones and make solid suggestions. There are times when none of this is...
