by Franklin Wordsmith | Mar 15, 2022 | Leadership
Three Lessons to Make You a Better Leader and Player I auditioned for a community theater musical on a lark. The writer/director heard me sing and encouraged me to try out. “All you have to do is bring some sheet music,” he said. “You don’t understand. I...
by Franklin Wordsmith | Jun 11, 2021 | Leadership, Video
Keep These Ideas in Mind to Create a Better Experience for Everyone I’ve gained a reputation as a good resource when it’s time to have a tough talk. (I’m not sure if that’s a compliment …) Of course it’s always easier when...
by Franklin Wordsmith | Apr 7, 2020 | Leadership, Video
What to Understand when the “Nicest People You Know” Are Feeling the Heat So You Don’t Get Scorched — and Recognize if This Is You I remember my first “amiable” boss, Tim. When the communications agency hired me, everyone told me I...
by Franklin Wordsmith | Feb 4, 2020 | Neuroscience
What Is Amygdala Hijack and What Can You Do about It? I’m one of those “get crap done” kind of people. Show me a problem: I figure out the alternatives, usually find the best ones and make solid suggestions. There are times when none of this is...
by Franklin Wordsmith | Dec 16, 2019 | Culture, Persuasion
My friend’s eyes were wide with sadness and fear. She’d been avoiding a tough talk with her boyfriend, wasn’t sure where to begin, and asked me to role play with her.(Stick with this, business leaders, because we make the same mistakes in difficult conversations at...