by Franklin Wordsmith | Aug 31, 2021 | Uncategorized
HOW You Deliver a “No” Lingers Longer than the Effects of the News Itself In the brain, any bad news feels like a form of rejection. Our brains process this the same way they do physical pain. It’s no surprise that when it’s time to say no, too...
by Franklin Wordsmith | Jun 22, 2021 | Leadership, Neuroscience
What Goes on in Your Brain and How to Influence It My brother Mark needed to tie down the tarp on a wood cabinet in the back of a pickup. He struggled with this because a stroke left his right side paralyzed. “Let me help,” I said. Fiercely independent, Mark glared at...
by Franklin Wordsmith | Jun 11, 2021 | Leadership, Video
Keep These Ideas in Mind to Create a Better Experience for Everyone I’ve gained a reputation as a good resource when it’s time to have a tough talk. (I’m not sure if that’s a compliment …) Of course it’s always easier when...
by Franklin Wordsmith | Jun 2, 2021 | Leadership, Video
Choose to Be More Effective than Just Reacting or Winging It I once worked at a company where the chairman seemed to be lying in wait for someone to screw up. When that happened, he would fire off an email to all of us about the offending misstep. He seemed certain...
by Franklin Wordsmith | Mar 2, 2021 | Neuroscience
How Your Presence and Words Connect with Others In her book 7-1/2 Lessons About the Brain, Neuroscientist and Professor Lisa Feldman Barrett makes the case that our brains were designed for one purpose: to manage the energy in our bodies to help us survive. She calls...
