by Franklin Wordsmith | Mar 22, 2023 | Persuasion, Uncategorized
The first article in this series showed how to get a clear picture of the person you’re negotiating with. Once you have that, do this. You have a lot on your mind when you’re negotiating. The last thing you want is to add something to your to-do list. But...
by Franklin Wordsmith | Nov 4, 2019 | Persuasion
Working at a big investor communications agency, I gained a reputation as a person who could resuscitate troubled accounts. But there was one time I really failed.The CEO was looking for someone to rubberstamp his ideas. I tended to question him. This was due in part...
by Franklin Wordsmith | Jan 12, 2019 | Leadership
It’s all in your head — and theirs.Last week, we talked about why our brains hate goals. This week, here’s a powerful, easy-to-use idea on how to make goals and requests more irresistible to the part of our brain that decides to take...
by Franklin Wordsmith | Jan 2, 2019 | Leadership
New Year’s resolutions. Organizational goals.We all feel pressured to set them. Yet research indicates that 92% of us won’t achieve our goals. And we often abandon them before January ends.There’s a lot of speculation on why that happens. This...
by Franklin Wordsmith | Jul 21, 2015 | Leadership
No one really teaches us how to have difficult conversations. Maybe we ask for advice first—in part because we want someone to be on our side and join us in casting aspersions on the person who created the need for this talk (be honest!). Or we think about how to...