Three Steps to Being More Persuasive

Take Five Minutes Before a Communication to Increase Your Success I think we’ve turned “persuasion” into a dirty word. We associate it with that mythical used car salesman. The person who tries to pressure you into doing what he/she/they want. By...

Motivate Your Employees When You Speak

Use This Process to Get, Hold and Inspire Your People to Act I’ve had one corporate job in my career. Every quarter, there was a meeting for all of the headquarters employees. Initially, I thought this was a great idea. Everybody gets to hear from the chairman...

Video: The Five Worst Covid Cliches

Stop Using These — Unless You WANT People to Tune You Out As an English major and a Listener (see who you are), spoken and written words have always been important to me. Yes: I’ve been accused of finding typos in menus at a restaurant (remember those?)...